The work

The work behind better retention.
Beautiful design. Smarter strategy.

These aren’t just pretty emails. Every flow below is a customer journey we built to turn attention into retention — for health, wellness, beauty, and lifestyle brands that need their inbox to work as hard as the rest of their brand.

All Work · Health + Wellness · Beauty · Lifestyle · DTC

Selected Work

Recent wins for health, wellness,
skincare & education brands

Advanced Dermatology welcome email design, top section
Advanced Dermatology welcome email design, body and product picks
Welcome
Advanced Dermatology credibility email design, full length
Credibility
Advanced Dermatology reminder email design, full length
Reminder
Advanced Dermatology promise email design, full length
Promise

Scroll inside each email to see the full design

Skincare & Dermatology
Advanced Dermatology

A full replenishment and post-purchase system — welcome series, treatment education, and reorder flows — rebuilt around real skincare routines instead of a generic 30-day timer. The result: one-time treatment purchases turned into an ongoing, predictable routine, with messaging timed to how patients actually use the product.

Simple Nursing new pricing announcement email design, full length
New school year pricing
Simple Nursing orientation teaser email design, full length
Orientation teaser
Simple Nursing Stop Studying in Circles email design, full length
Stop studying in circles
Simple Nursing big push reminder email design, full length
Big push reminder
Simple Nursing Study Smarter RUBI AI email design, full length
Study smarter with RUBI
Simple Nursing encouragement email design, full length
You don't have to feel ready alone

Scroll inside each email to see the full design

Health Education
Simple Nursing

Lifecycle flows built around the milestones that actually drive nursing-student behavior — welcome series, study-progress nudges, and renewal campaigns timed to certification deadlines, not a generic drip schedule. The result: students stayed engaged and enrolled through the full exam cycle, with messaging that showed up exactly when they needed it.

Raising Brave welcome email design with brand introduction and welcome offer, full length
Welcome: brand introduction
Raising Brave founder story welcome email design, full length
Welcome: the founder's story
Raising Brave product spotlight and social proof welcome email design, full length
Welcome: social proof
Raising Brave limited-time offer welcome email design, full length
Welcome: last-chance offer
Raising Brave Mom and Me collection promo email design, full length
Promo: Mom and Me collection
Raising Brave new arrivals promo email design, full length
Promo: new arrivals

Scroll inside each email to see the full design

Boutique Apparel
Raising Brave

A four-email welcome flow and two promo emails for a boutique built for boy moms. The flow introduces the brand and the welcome offer, tells the founder’s story, builds trust with social proof, and closes with a last-chance nudge, all in a warm, mom-to-mom voice.

Sustainable Fashion & Retail

+237% Flow Revenue

Leap Retail

Ongoing lifecycle strategy and flow management across an entire portfolio of sustainable fashion brands, including Pact — welcome, abandoned cart, post-purchase, and win-back, built and maintained as one connected system rather than one-off campaigns. The result: +237% flow revenue ($963,175 in verified flow revenue) across the portfolio, turning values-driven shoppers into repeat customers.

Handmade Home Goods
Artisan Morning

A four-month rebrand and full Etsy-to-Shopify migration for a handmade home goods brand — new store, always-on email and SMS flows, and a customer list they finally own outright, capped by their strongest Q4 on record.

Before

Clear Hierarchy

Warmer Voice

Consistent Branding

After
Healthcare / Patient Communication

Before → After

The Aphasia Center / My Aphasia Coach

A full visual and voice overhaul of a decade-old transactional email system — trial reminders, homework assignments, sign-ups and billing notices — rebuilt with clear hierarchy, warmer color, and a consistent brand voice for Dr. Lori Bartels-Tobin’s speech therapy platform.

Why it works

Pretty emails aren't the strategy.

Retention isn’t won with a nicer template. It’s won by understanding where a customer is in their lifecycle, what they’ve already bought, what they’re about to churn on, and what to say to them because of it. That’s the layer underneath every project below: segmentation, offer strategy, flow architecture, deliverability and testing, all built before a single email gets designed.

Want to see the full flow, not just the email?

Email · SMS · Lifecycle Marketing

Real inboxes. Real revenue.
See the flows, campaigns, and SMS behind the numbers

Advanced Dermatology

Email Template Design

Nidra Sleep Institute

Landing Page Design

Glow365
Welcome Email
Orange Handle
Welcome Email
Raising Brave
Welcome Email
Alpaca Blankets

Product Launch Campaign

Everyday Supply Co
Fall Promo Campaign
Mother Earth Food
Farmer Story Email
Nest Casa
Welcome Email
Saltsy

Coastal Fashion Campaign

Linen + Cloth

Warehouse Sale Campaign

Dr. Crista

Nutrition Newsletter

Advanced Dermatology

Post-Purchase Flow Email

Beautyzana
Newsletter
Glow365

Abandoned Cart Email

Maras Green

VIP Welcome Email

Terramonga

Welcome Email

Cove Fine Jewelry

Welcome Email

Electronic Express

Product Spotlight Email

Lumzy Jones Law Firm

Welcome Email

Smokies Time

Holiday Cabin Email

Stone & Spear

Product Launch Email

Terra Labs

New Arrival Email

TimberRose

Ranch House Getaway Email

Benuvia Manufacturing

Homepage Design

Oak Cliff Bee Company

Email Newsletter Design

The Aphasia Center

Transactional Email Redesign

Simple Nursing

Winback Flow Email

Retail & Lifestyle Brands

The same lifecycle discipline, applied beyond health and wellness. Email and SMS work for national retail and lifestyle brands who wanted their inbox held to the same standard.

Something Navy email design
Something Navy
Email Design
Goodlife Scottsdale email design
Goodlife Scottsdale
Email Design
Visit Kierland Commons email design
Visit Kierland Commons
Email Design
Leap Retail and Something Navy email design
Leap Retail × Something Navy
Email Design
Rent the Runway fall campaign email design
Rent the Runway
Campaign Email
New Year campaign email design
New Year Campaign
Email Design

What Clients Say

The work speaks. So do the people.

Communication

"They were full of valuable ideas. I can't imagine working with anyone else. I learned something and she responded with ideas and advice. I felt listened to and taken care of."

AJ
Angela J.Client
Solution-Oriented

"Naomi is sharp and knowledgeable about all aspects of email marketing. She brings both strategic insight and tactical know-how to the table, great for small marketing teams who need help getting started."

RM
Ryan M.Client
Collaborative

"They were wonderful to work with for setting up new Klaviyo flows! Super knowledgeable and very insightful for our Klaviyo segmentations. Will absolutely work together again!"

JR
Julie R.Client
Responsive Support

"I'm a small fledgling business, but Naomi treated me like her most important client. She was super responsive and professional. I did not expect such expert-level service and will use them for all my future projects."

GB
Ginger B.Client
Big-Picture Thinker

“She is a brilliant professional who knows new media inside and out. More than just a great designer and programmer, she has ‘big picture’ thinking of marketing, branding and target marketing. I highly recommend her and Signify.”

LR
Leslie RosenbergMarketing & Communications Associate, past client · LinkedIn, 2013
Calm Under Pressure

“Naomi is reliable, listens, and is creative. … she is so wise. Her ideas and counsel were and are still impressive. … she’s unflappable. … she is so easy to work with.”

SS
Steven J. SlaterAuthor, senior colleague · LinkedIn, 2024
On Deadline, On Budget

“Naomi is a committed professional who clearly loves and is amazing at what she does. … she unfailingly gave each job the time, attention and detail to make it shine. … she always came through on deadline and on budget. … I recommend her highly.”

EG
Ellen GoldbergFreelance Photographer, worked with Naomi at Greater Miami Jewish Federation · LinkedIn, 2013
A Joy to Work With

“Naomi is a dedicated individual with an amazing ability to multitask and overcome difficult obstacles to produce excellent work. She is a joy to work with and know. … she educates her clients and colleagues throughout her process.”

LS
Lori ShusterNonprofit management & cause marketing, former colleague · LinkedIn, 2013
The numbers

Beautiful is only half the job.

The creative above isn’t decoration. It’s built to move specific numbers. Where we have verified results, we show them: $2,610+ recovered in abandoned carts for Artisan Morning, +237% flow revenue across the Leap Retail portfolio. Where an engagement is newer or metrics aren’t yet verified, we’d rather tell you honestly what we built than hand you a number we can’t stand behind.

How We Work

The process behind the results

Strategy & Consultation

Email marketing requires more than templates and timing. It requires strategic thinking. We develop comprehensive retention strategies based on your customer data, business goals, and growth trajectory.

Tech & Implementation

We specialize exclusively in Klaviyo because it offers the sophisticated tools modern brands require. Our technical expertise spans advanced integrations, custom development, and systems that scale with your business.

Creative & Execution

Words matter. Design matters. Every email represents your brand. Our creative services include strategic copywriting, email template design, and ongoing optimization that drives measurable results.

Your customers are already in the inbox. Let's give them a reason to stay.